Author profile
Khai Trinh
Engineering, CloudThinker
Khai Trinh leads R&D at CloudThinker, focused on improving the accuracy and reliability of the agentic system.
He writes about chat and dev tool integrations (Microsoft Teams, Slack, GitLab, Azure DevOps) and the Custom Agent builder that puts agentic workflows into the tools teams already use.
Posts by Khai (6)
Product
Your Zabbix Sees the Problem. Who Closes It?
Zabbix is great at noticing. Closing the problem is still a person clicking through the frontend. Why flapping triggers, stale dependency maps and fixed actions keep the queue growing, and how CloudThinker reads Zabbix over its API to triage, correlate with recent changes, act with approval and verify each problem stays closed.
Product
Meet Your Custom Agent
Generic AI doesn't know your stack, your playbook or your team. A Custom Agent does: name it, teach it, plug in only the tools you allow, and your whole team @mentions the same AI teammate in Slack, with every write going through Auto Mode.
Product
VibeOps Anywhere: CloudThinker Now on Microsoft Teams
Most Teams channels carry the alert while the investigation happens somewhere else. CloudThinker on Microsoft Teams investigates in the thread, routes notifications per channel, and waits for approval from your phone before it changes anything.
Product
Introducing CloudThinker Review for Azure DevOps
Branch policies count approvals and green builds, but they can't read code. CloudThinker Review, ranked #1 on independent benchmarks, now reviews Azure DevOps pull requests: a scoped PAT, one service hook per trigger, and ranked findings posted as PR threads.
Product
We Tried Every AI Sandbox. Then We Built Our Own.
Hosted sandboxes couldn't reach our private APIs, self-hosted VMs couldn't pause, and the best open-source option lacked a production layer. We built persistence, tiered pause/resume, network filtering and hardening on Alibaba's OpenSandbox, and open-sourced it as OpenSandbox on EKS.
Product
What Takes Your Team Days, AI Does in Minutes
Comprehensive code review stalls on calendars, not skill. The story of an 847-line auth PR that waited three days and shipped a race condition, and a benchmark on 37 real production bugs where CloudThinker caught 30 (81%), ahead of Greptile, Cursor, Copilot, CodeRabbit and Graphite.