Case Study
FPT Cloud logo

Build at agent speed. Safeguard production.

AI code review in production at FPT Cloud, and the agentic operating model it opens up.

Precision

~97%

Precision observed in the evaluation. Engineers acted on what the reviewer reported rather than triaging it. In this evaluation false positives were rare, so no new review queue appeared.

Backend logic coverage

Full

Backend logic coverage in the evaluated set. Defects observable in the code itself were detected, security findings among them, before human review or QC testing.

About the customer

About FPT Cloud

FPT Cloud is a comprehensive cloud computing platform with nearly 100 services built and operated directly by Vietnamese engineers. The platform serves the digital infrastructure needs of enterprises in Vietnam and abroad, from Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) to security and advanced AI development services. Running on advanced GPU infrastructure and certified against national and international security standards, FPT Cloud helps enterprises shorten deployment time, optimise operating costs and stay ready for the specific requirements of every industry.

FPT office buildings, with the FPT flag and the Vietnamese flag flying outside

The ambition

Building the world-class Enterprise Agentic Platform together, to safeguard production in the AI era

Code review is the first gate. The same governed model extends across the production estate: agents that investigate, decide and act under human control, on the platform thousands of enterprises run their workloads on.

Enterprise-grade guardrailsHuman control by defaultBuild time to run time

What it changes

Four shifts in how software is built and defended

01
Velocity the organisation can govern

AI-assisted development raises throughput. A gate on every merge request means the business can take that speed without absorbing unmeasured risk.

02
Customer trust defended at the source

On a shared platform, one cross-tenant defect is a compliance event, not a bug. Catching that class at the merge request keeps it out of the release entirely.

03
Institutional knowledge that scales

Standards that lived in senior engineers' heads become a curated rule set applied to every change. Review quality stops depending on who is available.

04
Assurance that can be shown, not asserted

Findings are verified and the process is measurable, so quality can be reported to customers, auditors and the board as evidence rather than intent.

The operating model

Every layer does what it is best at, and nothing twice

  • Review (AI code review)

    68.6%

  • QC

    25.5%

AI review is the first gate, at the least expensive point in the pipeline. Human review and QC keep what only appears when the software runs.

Adoption

Value from day one, pipeline optimised in the first month

Day one

Running on live merge requests

No pipeline rebuild and no waiting for a training phase. The reviewer sat in the existing workflow and returned findings on real changes from the first day.

First month

Tuned to how the team works

Requirements, issue context and the team's own engineering standards were loaded into the review. Accuracy climbed as context arrived, and the pipeline settled into its production shape.

Next chapter together

From governing what gets built to operating what runs

Co-build the core technology of Agentic to help thousands of FPT Cloud customers operate the production environment.

Specialist agents get the context and skills to investigate, decide and act across the cloud, Kubernetes and data platforms you operate, with approvals, guardrails and a complete audit trail on every operation.

  • Every team, one entry point

    SREs, platform, application, support, IT ops.

  • One shared memory

    What one agent resolves, the rest can use next time.

Diagram of the CloudThinker orchestration layer connecting engineering teams, infrastructure, tooling and knowledge
  1. Faster incident response

  2. Saving the operation effort

    Agents own production, under your policy.

  3. Focus on what matters most

Talk to the team

Put the same quality gate on your merge requests, then extend the governed model into the environments you run.

Talk to Sales