Head of Solution
About the Position
CloudThinker builds Frontier Investigation Agents. They find the why behind every production issue and propose the fix, and engineers approve it. As Head of Solution you own the technical side of every deal and every deployment: pre-sales scoping, proofs of concept, and getting customers live and getting value. You lead the solution architects, stay hands-on in the hardest accounts, and turn what you learn in the field into reference architectures and product feedback.
What You'll Do
- Lead the solution architecture team: hiring, coaching, and setting the technical bar for customer work
- Own technical win rate: discovery, solution design, demos, and proofs of concept with clear success criteria
- Own time to value after the signature: deployment, integration, and handover to the account team
- Stay hands-on in strategic accounts and executive briefings
- Build reference architectures, playbooks, and enablement for customers and partners
- Work with AWS and system integrator partners on joint solutions
- Bring field insight back to product and engineering in a form they can act on
Requirements
- 6+ years as a solution architect, cloud consultant, or sales engineer, including 2+ leading a team
- Deep AWS expertise across compute, networking, IAM, cost, and observability; AWS Professional certification is a strong plus
- Practical AI experience: LLMs, agentic workflows, or AI-assisted operations you have shipped for customers
- Proven at running proofs of concept hands-on, from infrastructure-as-code to reading real logs and bills
- Strong communication in Vietnamese and English, including presenting to C-suite stakeholders
- You use AI agents as leverage in your own technical work
- Nice to have: DevOps, SRE, security, or FinOps background; multi-cloud experience
What We Offer
- Build a function from the ground up at an early-stage company
- Direct line to the founding team and a seat in the decisions that shape the company
- High ownership, real impact, and minimal bureaucracy
- Competitive compensation with meaningful upside
- Hybrid working model with flexibility to work from home
- Long-term growth opportunities as the team scales
What Success Looks Like
Every active deal and deployment reviewed, a standard proof-of-concept playbook in use, and the first solution architect hire underway.
Proofs of concept converting at a rate you can report on, customers live faster than when you started, and two reference architectures published.
A solution team that wins deals and deploys without you in every room, and a technical win rate you own.
Interested in this position?
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Prefer plain email? Write to careers@cloudthinker.io
Why Join CloudThinker?
- Innovative Work
- Work on cutting-edge AI technology that's transforming cloud operations
- Flexible Environment
- Modern office space in Vinhomes Grand Park with a collaborative work environment
- Growth Opportunities
- Long-term career development in a creative and empowering environment